Viewpoint VFP + FV (EU + UK) - Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 2025 - 18:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 2025 18:00-21:00 UTC
Issue with the Timesheet Posting process
Identified - Dear Jobpac Connect Customers,

We are writing to inform you of a recently resolved issue that may have impacted some customers that ran payroll processing between 5:00 PM on 12/9/2025 and 2:20 PM on 17/9/2025 which may have resulted in timesheet postings not completing properly.

What was affected: The issue was prominent when the Timesheet Posting process was combined with the Payroll process.
Crucial Note: This issue DID NOT affect the payment of employees. It was isolated to timesheet costing and general ledger clearing.
Resolution: The problem has been resolved, and the payroll system is now operating normally.

We are proactively scanning to identify any customers that may have been impacted. If you notice any inconsistencies in your Timesheet clearing accounts, please log a case with us, and we will rectify it promptly.

We apologize for any inconvenience this may have caused.

Best regards,
The Trimble Jobpac Connect Team
Sep 18, 2025 - 00:09 UTC

About This Site

The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

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Uptime over the past 90 days. View historical uptime.
UK Under Maintenance
Viewpoint Field View Under Maintenance
Viewpoint for Projects Under Maintenance
Viewpoint Team Operational
Australia / New Zealand Operational
90 days ago
99.99 % uptime
Today
Viewpoint for Projects Operational
Jobpac Connect ? Operational
90 days ago
99.99 % uptime
Today
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
North America Operational
90 days ago
100.0 % uptime
Today
Viewpoint Customer Portal Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Trimble Help ? Operational
Work Center Operational
Viewpoint Traqspera ? Operational
Auto Invoice Operational
90 days ago
100.0 % uptime
Today
ProjectSight Operational
90 days ago
100.0 % uptime
Today
Trimble Pay Operational
90 days ago
100.0 % uptime
Today
Service Hub Operational
90 days ago
100.0 % uptime
Today
B2W Estimate ? Operational
90 days ago
100.0 % uptime
Today
B2W Operational Suite ? Operational
90 days ago
100.0 % uptime
Today
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Europe Under Maintenance
90 days ago
100.0 % uptime
Today
Viewpoint Field View Under Maintenance
Viewpoint For Projects Under Maintenance
90 days ago
100.0 % uptime
Today
ProjectSight Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025
Viewpoint VFP + FV (ANZ + APAC) - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 13:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 13:00 UTC
Viewpoint VFP + FV (NA) - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 07:56 UTC
Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Scheduled Maintenance: Jobpac Connect - Saturday, 13 September
Completed - The scheduled maintenance has been completed.
Sep 13, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 10:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 06:06 UTC
Scheduled - Dear Jobpac Connect Customers,

Please be advised of an upcoming scheduled maintenance window to install a patch for Trimble ID. This update is crucial for ensuring a smooth rollout of Trimble ID.

Date: Saturday, 13 September 2025

Time: Starting at 8:00 PM AEST

Duration: Approximately 2 hours during which the system will be unavailable.

We have taken all necessary precautions to ensure a smooth update with no impact on your data.

Thank you for your understanding and cooperation.

Best regards,

The Trimble Jobpac Connect Team
Sep 11, 04:49 UTC
Sep 12, 2025
Trimble Jobpac Connect - Scheduled Hotfix Installation
Completed - The scheduled maintenance has been completed.
Sep 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 11:00 UTC
Scheduled - Dear Jobpac Connect Customers,

We will be installing a hotfix to fix the following issues on 12th Sep 2025 at 5 PM AEST. The installation is expected to take 1 hour but the application will be available during that time.

[Fix] Report total is missing when AP Payment Preview is run with the ‘Collate Invoices’ option.
- Issue# 118486
[Fix] Pending Invoice Report includes invoices with other status when run for ‘Approved’ status only.
- Issue# 118496
[Fix] Extra blank lines are being included in the exception report when processing the AP Invoice Due Date Upload.
- Internal Issue
[Fix] AP invoice document extraction only includes a subset of the invoices.
- Internal Issue

Module - Fixed Assets
[Fix] Depreciation Schedule and Forecast Depreciation Reports are not working correctly for diminishing value rate types.
- Issue# 117899
[Fix] Scan on the work id is not working in Asset User Security.
- Internal Issue

Module - General Ledger
[Fix] Bank Reconciliation is not adding a header for GL accounts when the balance is 0.
- Issue# 118405
[Fix] BAS Report goes out of alignment due to special characters in AP transaction numbers.
- Issue# 118689

Module - Job Costing
[Fix] Formula calculations are not flowing down to the cost centre level when the project is set with formula H.
- Issue# 118647

Module - Mobile
[Fix] Non customer user profiles are appearing in the Jobpac Mobile User Maintenance.
- Internal Issue

Module - Payroll
[Fix] NZ Termination doubles the AL payout if the value is negative.
- Issue# 118472
[Fix] After a scan on the user column and returning without making a selection, other columns are being populated with defaults in ETS User Maintenance.
- Issue# 118520
[Fix] ‘Auto Occur’ and ‘Period Occur’ fields are being defaulted when not populated in the Allowances/Deductions Upload.
- Issue# 118564
[Fix] After a scan on the user column and returning without making a selection, other columns are being populated with defaults in ETS User Maintenance.
- Internal Issue

Module - Purchase Orders
[Fix] Total Incurred is doubling up when the Action option ‘Flag All as Fully Received’ is taken.
- Issue# 118633

Module - Subcontracts
[Fix] Bank Name, BSB, and Account Number are blank in the PTA Reports when run by the 'Project Trust Account or Retention Held in Trust Account'.
- Issue# 118474
[Fix] PTA Reports are including unauthorized (draft claim) lines with 0 value.
- Issue# 118627

Module - System Administration
[Fix] User Security Audit Report is empty when run for just Active or Inactive options only.
- Internal Issue
[Fix] Failure to log into Jobpac via TID.
- Internal Issue

Module - Web Services/Interfaces
[Fix] APIs are failing for applications that have had previously too many failures.
- Internal Issue

We have taken all necessary precautions to ensure there is no impact due to these fixes.

Thanks
Trimble Jobpac Connect Team
Sep 9, 06:34 UTC
Sep 11, 2025
Viewpoint Field View (NA) - VFV 2025r8.2 + VFV 2025r8.3 Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 11, 08:52 UTC
Sep 10, 2025
Viewpoint Field View (EU + UK) - VFV 2025r8.2 Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 18:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 10, 17:08 UTC
Viewpoint Field View (ANZ + APAC) - VFV 2025r8.2 Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 10, 13:29 UTC
URGENT Maintenance: Jobpac Connect Service Unavailability Tonight
Completed - The scheduled maintenance has been completed.
Sep 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 11:00 UTC
Scheduled - Dear Jobpac Connect Users,

Please be advised that the system will be temporarily unavailable tonight for urgent maintenance.

Time: Starting at 9:00 PM AEST

Duration: Approximately 1 hour

This urgent maintenance is necessary to ensure the continued stability and security of the system.

We will send a notification to confirm when all services are fully restored. We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

The Jobpac Connect Team
Sep 10, 06:25 UTC
Jobpac Connect Portal Connectivity Issues
Resolved - Dear Jobpac Connect Customers,

We are pleased to confirm that the fix we implemented has successfully resolved the recent connectivity issues with the Jobpac portal.

The application is now be fully accessible and stable.

Thank you for your patience and cooperation.

Best regards,

The Jobpac Connect Team
Sep 10, 04:44 UTC
Identified - Dear Jobpac Connect Customers,

We are pleased to inform you that we have identified the cause of the recent connectivity issues and a fix has been implemented.

The Jobpac portal should now be fully accessible. Our team will continue to monitor the application to ensure stability.

Thank you for your patience and cooperation while we worked to resolve this.

Best regards,

The Jobpac Connect Team
Sep 10, 03:35 UTC
Investigating - Dear Jobpac Connect Customers,

We are currently investigating reports of connectivity issues affecting the Jobpac portal for some customers on one of our servers.

Our technical team is actively working to diagnose and resolve this issue. We will provide a further update as soon as we have more information.

Thank you for your patience and cooperation.

Best regards,

The Jobpac Connect Team
Sep 10, 03:22 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Viewpoint Field View (US) - VFV 2025r8 Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 3, 22:36 UTC
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